AI Receptionists for Service Businesses

Never miss a booking again. Every call, answered.

OctaAI builds AI receptionists that answer your phones 24/7, book appointments straight into your calendar, and send confirmations automatically — without replacing your team.

See How It Works
24/7
Always Answering
7 Days
Built For You
100%
Calls Answered, No Voicemail
AU
Australian-Owned & Built
What We Build

One receptionist, every job covered

Every AI receptionist we build handles the same core workload a great front-desk person does — without a lunch break, a sick day, or a busy signal.

24/7 Call Answering

Every inbound call gets answered — during business hours, after close, on weekends, and on public holidays.

📅

Smart Appointment Booking

Checks real availability and books straight into your calendar or practice management system — no double-bookings, no back-and-forth.

💬

FAQ & Enquiry Handling

Answers the questions your team gets asked ten times a day — hours, pricing guidance, services, policies — instantly and accurately.

Instant SMS Confirmations

Every booking is confirmed by text within seconds, with reminders sent automatically ahead of the appointment.

Emergency Escalation

Urgent or sensitive calls are recognised and routed straight to a real person — the AI knows exactly what it shouldn't handle alone.

📊

Call Intelligence & Reporting

Every call is logged and categorised, so you can see exactly what's coming in, what's converting, and what's being missed.

The Process

From first call to live in days, not months

No long onboarding, no lengthy contracts to read through before you see anything working.

1

Discovery Call

We learn your business — services, hours, booking process, and the calls your team dreads answering.

2

We Build It

Your AI receptionist is trained on your real services, pricing guidance, and policies — nothing generic, nothing guessed.

3

You Test It

You hear it handle real scenarios — bookings, reschedules, tricky questions — before it ever answers a real call.

4

Go Live

Your AI receptionist starts answering calls, and you get visibility into every one through simple reporting.

Why OctaAI

Built to work alongside your team, not around them

Backup, not replacement

Your receptionist isn't going anywhere — the AI catches the calls they physically can't get to.

Built for your business, not a template

Every agent is trained on your real services, pricing guidance, and policies before it ever answers a call.

Full transparency

Every call is logged. You can see exactly what was said, what was booked, and what needs a follow-up.

Australian-built and supported

Designed around how Australian service businesses actually operate — health funds, AHPRA rules, local booking habits and all.

Who We Work With

Built for busy, appointment-driven businesses

If your phone rings constantly and every missed call is a missed booking, this is built for you.

Veterinary Clinics Dental Practices Skin & Laser Clinics Med Spas Allied Health Law Firms Salons & Barbers Trades & Home Services Hotels & Accommodation Property Management
Client Results

Real results, coming soon

We'd rather show you real client outcomes than write generic quotes — this section fills in as our first clients go live.

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Reserved for a real client quote once our first success stories are ready to share.

Testimonial slot 2

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Testimonial slot 3

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Questions

Frequently asked questions

Will this replace my receptionist?+

No — it's built to catch what your team can't get to: calls during appointments, after hours, on weekends, or when reception is simply slammed. Your team stays exactly where they are.

What if the AI gets something wrong?+

Every call is recorded and logged so you can review anything flagged as unusual. The AI only answers from information you've confirmed — it doesn't guess prices or make promises outside its rules.

How much does it cost?+

Pricing depends on your call volume and what you'd like it connected to. We'll walk through the numbers on a call once we understand your business — book a time and we'll work it out together.

How long does setup take?+

Most builds go from discovery call to live in about a week, and you'll hear it handle real scenarios before it ever answers a live call.

Can it work with the booking system I already use?+

We integrate with common calendar and practice management tools. Tell us what you're on during your discovery call and we'll confirm compatibility before anything is built.

What happens with urgent or sensitive calls?+

The AI is trained to recognise when a call needs a real person — emergencies, complaints, or anything outside its rules get escalated immediately rather than handled by the AI.

Ready to stop missing calls?

She's live and listening — ask her anything a real caller would. No script, no hold music, and if it's a fit for your business, she'll sort out next steps with you herself.